August 26, 2024
After the Event, Sale or Big Job…
Whether you were running the show or participating in it, we all have a perspective that will add to the richness of the event. Running it, you have great notes and will do an evaluation or debrief of the time spent, teamwork, actual practice or overview, and a look at the part you played as a leader overall. 
December 7, 2022
Customer Journey Map
When planning for the new year’s business track the best way is to walk the walk of your customer. Whether it is online or in person, see how it feels to be a customer and what changes you could manage to grab a new set of customers as well as hanging on to your current clientele.